Privacy Policy

1. What information is collected

We collect personal information only when it is provided to us, generated through your interaction with our services, or reasonably necessary to operate our website and coaching business.

Information we may collect includes:

• First and last name.
• Email address.
• Telephone or mobile phone number.
• Mailing address.
• Instagram or other social-media username.
• Preferred contact method and scheduling preferences.
• Coaching interests, goals, and program preferences.
• Appointment and scheduling information.
• Onboarding-form responses.
• Initial and final assessment responses.
• Weekly check-in and homework responses.
• Feedback and testimonial responses.
• Information regarding movement, mobility, fitness, pain, injury, limitation, or physical concerns that you voluntarily provide.
• Transaction and subscription information.
• Client Portal and program activity.
• Emails, text messages, and other communications you send to us.
• Browser, device, website interaction, referral, and approximate location information.

2. How data is used

We use personal information for legitimate business and service purposes, including:

• Responding to inquiries.
• Providing information requested by prospective clients.
• Scheduling discovery calls and coaching sessions.
• Providing Strong for Life™ and Classical Pilates coaching.
• Managing onboarding and assessments.
• Providing homework and practice resources.
• Managing Client Portal access.
• Sending appointment reminders.
• Sending scheduling confirmations and changes.
• Providing coaching and customer support.
• Processing purchases and subscriptions.
• Maintaining client and business records.
• Operating and improving our website.
• Protecting our services against misuse or fraud.
• Complying with applicable legal obligations.
• Sending marketing communications only when applicable consent has been provided.

3. SMS opt-in details

THE CLASSICAL PILATES COLLECTIVE LLC, operating under The Classical Pilates Collective™ brand, may provide optional SMS communications.

Providing your telephone number does not by itself constitute consent to receive marketing text messages. SMS consent is collected separately through an affirmative, unchecked opt-in selection where applicable.

SMS consent is optional and is not required in order to submit an inquiry form or purchase services.

Depending on the consent you provide, text messages may include:

• Appointment reminders.
• Scheduling confirmations or changes.
• Onboarding communications.
• Coaching support messages.
• Practice or homework reminders.
• Client Portal information.
• Account and service notifications.
• Customer-care communications.
• Marketing messages regarding programs, special offers, workshops, services, or updates when marketing consent has been separately provided.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchase.

SMS opt-in information and no-sharing policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookie and tracking information

Our website and connected services may use cookies, pixels, local storage, analytics tools, and similar technologies to operate the website and understand how visitors interact with it.

These technologies may collect information such as browser type, device type, IP address, pages viewed, referring website or campaign source, approximate location, and interaction data.

We may use this information to maintain website functionality, improve performance, understand traffic, measure marketing effectiveness, prevent fraud, and improve user experience.

You may control or disable certain cookies through your browser settings. Disabling cookies may affect the operation of some website features.

5. SMS opt-in information and no-sharing policy

SMS opt-in data and consent are not sold, rented, or provided to outside businesses for their own marketing or promotional use.

6. Data security practices

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include password-protected systems, access controls, secure hosted platforms, and limiting access to information to people who reasonably require it to provide services.

No electronic transmission, website, or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary to provide services, maintain required business records, satisfy accounting and legal requirements, resolve disputes, and protect legitimate business interests.

7. User rights and choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may contact us to:

• Ask what personal information we maintain about you.
• Request correction of inaccurate information.
• Request that certain information be updated.
• Request deletion where legally applicable.
• Withdraw consent for future marketing communications.
• Unsubscribe from marketing emails.
• Opt out of SMS messages by replying STOP.
• Request SMS assistance by replying HELP.

We may retain information where required by law, contractual obligations, accounting requirements, fraud prevention, security, or legitimate business needs.

8. Health and movement information

You may voluntarily provide information regarding movement history, pain, mobility, injuries, physical limitations, medical instructions, and similar concerns.

This information may be used to help Andrea understand your coaching needs and appropriately adapt fitness and movement instruction.

9. Children's privacy

Our website and Strong for Life™ services are intended for adults. We do not knowingly collect personal information from children under 18 through our website or SMS program without appropriate legal authorization.

10. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, technology, communications, or legal requirements change.

The effective date displayed at the top identifies the current version.

11. Contact information

Questions about this Privacy Policy or your personal information may be directed to: